Independent operators, critically important to the health and spirit of the foodservice industry, continue losing share to chain and central buying operators and now face extreme business stresses. A fertile source of innovation, independents also represent a disproportionately high share (at least 60 percent) of supplier profitability.
With many suppliers investing heavily in supporting independents–and using the profit generated from this segment to balance their lower-margin but higher-growth chain volume–the future health of this segment has important implications to suppliers. This study will provide objective insights into how the likely changes will affect your business and concrete recommendations on how to respond.
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