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Off-premise occasions impact consumer desire to try new flavors, Technomic study discovers

CHICAGO, October 28, 2019—While consumer demand for flavor innovation is high, Technomic’s 2019 Flavor Consumer Trend Report reveals that consumers’ willingness to try new flavors varies by dining occasion. Consumers are less likely to experiment with flavors when ordering delivery rather than dine-in or takeout. Opportunity exists in offering foods exclusive to specific order formats, such as dine-in or delivery-only menus or free delivery promotions for specific menu items.

“Consumers are already hesitant to pay for something they might not like when trying new dishes, and the added cost of delivery simply exacerbates this concern,” explains Charles Winship, manager at Technomic. “Operators may consider bringing more familiar ingredients and flavors to the forefront of their off-premise marketing or providing an incentive, such as a waived delivery fee, for new dishes ordered for delivery."

Key takeaways from the report include:

 

  • 68% of consumers agree that they’re more likely to visit a restaurant that offers new flavors
  • 46% of consumers are hesitant to try new flavors because they don’t want to pay for something that they aren’t sure they’ll like
  • 20% of millennials actively seek out new flavors to try on a regular basis

 

Exploring direct responses from 1,700 consumers, as well as current and future menu trends, the comprehensive 2019 Flavor Consumer Trend Report helps foodservice operators and suppliers keep abreast of consumers’ evolving attitudes and preferences toward flavor as well as identify opportunity areas.

Technomic publishes a complete library of Consumer Trend Reports. To learn more, please visit technomic.com or contact one of the individuals listed below.

Contacts:
Press inquiries and report details: Anne Mills, (312) 506-3867, amills@technomic.com
Purchasing details: Patrick Noone, (312) 506-3852, pnoone@technomic.com

About Technomic
Technomic, Inc., a Winsight company, was founded as a management consulting firm in 1966. Since then, Technomic’s services have grown to encompass cloud-based B2B research tools, consumer and menu trend tracking, as well as other leading strategic research and analytic capabilities, to prioritize and size business opportunities. Our clients include food manufacturers and distributors, restaurants, retailers and multiple other business verticals aligned with the food industry that are looking to make informed decisions to support their business growth. Visit Technomic at www.technomic.com

 

About Winsight LLC
Winsight LLC is a business-to-business information company serving the restaurant and noncommercial foodservice, convenience and petroleum retailing and grocery industries. Winsight provides research and analytics, branding solutions, face-to-face opportunities, lead generation initiatives, and content marketing services through products including subscription data products, reports, research tools, research programs, fully custom studies, conferences, custom marketing services, meetings, print and digital trade media. To learn more, visit www.winsightmedia.com

Winsight LLC is a portfolio company of Pamlico Capital.

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