Technomic announces the 2018 Consumers’ Choice Award winners for chain restaurants during National Restaurant Association Show

Research from Technomic’s data platforms showcases leading chains rated by consumers, separated by segment

CHICAGO, May 17, 2018: Technomic is proud to announce the winning brands of the 2018 Consumers’ Choice Awards. Using combined research from two dynamic platforms—Transaction Insights and Ignite consumer brand tracking—the top-rated chains for the past year were revealed.

This award recognizes winners in five categories in three segments.

Best Takeout Experience
Quick Service: In-N-Out Burger
Fast Casual: Five Guys Burgers and Fries
Full-Service: Olive Garden

Best Use of Technology
Quick Service: Marco’s Pizza
Fast Casual: Panera Bread
Full-Service: Red Robin Gourmet Burgers and Brews

Most Loyal Customers
Quick Service: Whataburger
Fast Casual: Raising Cane’s Chicken Fingers
Full-Service: LongHorn Steakhouse

Most Kid Friendly 
Quick Service: Chick-fil-A
Fast Casual: Newk’s Eatery
Full-Service: Texas Roadhouse

Consumer’s Choice – Best Overall 
Quick Service: Chick-fil-A
Fast Casual: Newk’s Eatery
Full-Service: Fleming’s Prime Steakhouse & Wine Bar

Each brand will be recognized at the Winsight and Technomic booth (#7053) during the National Restaurant Association Show,May 19-21 in Chicago.

Methodology

Award winners this year were identified based on data from two Technomic platforms: Transaction Insights and Ignite consumer brand tracking. Each platform tracks the performance of leading chains in unique ways.

Ignite consumer brand tracking measures guests’ experiences through ongoing consumer surveys covering the top 115 restaurant chains in the U.S. in terms of sales, along with additional chains to round out menu categories and capture regional data. This ongoing study represents responses from more than 100,000 consumers collected between April 1, 2017, and March 31, 2018. Learn more about the capabilities of Technomic’s consumer brand tracking via Ignite.

Transaction Insights reports restaurant brand-level sales performance, customer traffic and market share, derived straight from actual customer transaction data. Features of this program include actual transactions at the total check level; credit and debit card brands included in the data; longitudinal sample of 3 million consumers; more than 18 million monthly restaurant visits captured and statistically reliable data at the individual DMA and city levels. Learn more about Transaction Insights and its features.

Contacts:
Press inquiries and program details: Robert Byrne, (312) 506-3913, rbyrne@technomic.com
Purchasing details: Patrick Noone, (312) 506-3852, or pnoone@technomic.com

About Technomic
Technomic Inc., a Winsight company, delivers a 360-degree view of the food industry. It impacts growth and profitability for clients by providing consumer-grounded vision and channel-relevant strategic insights. Its services range from major research studies and management consulting solutions to online databases and simple fact-finding assignments. Its clients include food manufacturers and distributors, restaurants and retailers, other foodservice organizations, and various institutions aligned with the food industry. Visit Technomic at technomic.com.

About Winsight, LLC
Winsight LLC is a recognized leader in business-to-business media and information services for the convenience-retailing, foodservice and grocery industries. Winsight has an extensive media portfolio, including five publications: CSP, Restaurant BusinessFoodService DirectorConvenience Store Products, and Winsight Grocery Business. Winsight also offers a suite of digital products, including websites, e-newsletters, webinars, video products, mobile and tablet apps, and custom marketing solutions. In addition to more than 12 major EduNetworking conferences and advisory meetings, Winsight also produces seven exclusive, large-scale executive-level conferences: Restaurant Leadership Conference, Global Restaurant Leadership ConferenceOutlook Leadership Conference, Convenience Retailing University, FSTECMenuDirections and Restaurant Directions. In 2015, Winsight acquired Technomic Inc., a provider of primary and secondary market information and advisory services for the food industry. For more information on Winsight and its brands, go to www.winsightmedia.com.

Recent Press Releases

August 18, 2020
Technomic and Shortest Track collaborated on an enhancement to Technomic’s Ignite platform, offering market-level COVID-19 disruption indexes on a weekly cadence. Explore the top five most disrupted markets this week.
August 12, 2020
Technomic shares their forecasts that have been updated from a May 2020 release to incorporate a delay in expected recovery
July 30, 2020
Our hot-button predictions for food, flavor, operations and consumer attitudes in 2020 have pivoted as suppliers, operators, distributors and other foodservice folks have changed courses to navigate through the unexpected coronavirus. Here are our updated 2020 trends.