Next-Level Off-Premise

The off-premise landscape has changed significantly over the past few years, as demographic shifts and the emergence of technology-driven third-party delivery services and direct to consumer options have re-shaped consumer expectations for “foodservice everywhere” and impacted how, where and from whom consumers source everyday meals and snacks.

The next phase of off-premise dining isn’t out there on the horizon, it’s here now and these large-scale trends will continue to shape the foodservice landscape, blur the lines between existing segments and spur innovation.

Use this study to:

  • Determine the current size of restaurant off-premise sales in consumer expenditures across key off-premise channels including delivery, takeout and drive-thru.
  • Understand critical need states for use of each covered off-premise channel and source during last occasion.
  • Identify differences between generational and lifestyle groups in their attitudes and usage of select off-premise channels.
  • Review expectations regarding product appearance/temperature, holding times, etc.
  • Glean best practices and key learnings from operators with experience in next level off-premise execution.
  • And much more!

Scope of Channels

Channel-level focus will include four main areas:

Restaurant delivery
Third-party delivery



Ghost restaurants

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Next-Level Off-Premise Multi Client Study?


About Multi Client Studies

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