Technomic Industry Leadership Index
Benchmark your brand through the voice of the operator.
See how you rank in the Technomic Industry Leadership Index
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Customer Experience Matters More than Ever
In today’s high-pressure foodservice environment, operators are prioritizing suppliers who provide value, reliability and partnership. The Technomic Industry Leadership Index (TILI) helps you stay ahead by capturing direct operator feedback and translating it into actionable benchmarks.
Key metrics tracked:
- Brand awareness and product usage
- Product quality and value
- New product satisfaction
- Supply availability and consistency
- Service and problem resolution
- Net Promoter Score ®
For key metrics tracked and the section below, these can be tiles, icons, etc. - I can also provide images if needed. I tagged you on a Monday board but am looking for your recommendation on a wire frame for this content layout. You could even post snips of layouts at the bottom of this document if you’d like!
Performance benchmarking against top manufacturers
See how your company stacks up in key CX areas like product quality, supply consistency, and Net Promoter Score ®
Actionable metrics to guide your strategy
Track brand awareness, usage, innovation satisfaction, problem resolution and more
Comprehensive operator feedback with quarterly updates
Stay on top of evolving operator sentiment and react quickly to shifting expectations
Recognition opportunities for top performers
Promote your best-in-class ranking to give your brand the credibility it deserves
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