Technomic releases three new studies focusing on impact of COVID-19 on foodservice

New foodservice studies explore shifts in catering, off-premise dining and self-service operations

CHICAGO, Oct. 27, 2020—Technomic has released three new studies in response to the COVID-19 pandemic, each focused on the pressing issues facing restaurant operators, such as off-premise dining and self-serve restaurant formats.

The Navigating the New Off-Premise World Multi Client Study uncovers significant insights into the impact and opportunities in front of operators in both the current and future off-premise landscape.

The Opportunities for Growth in the Off-Premise Catering Market Multi Client Study provides a comprehensive deep dive into the catering channel, including consumer usage, third-party delivery and segment sizing.

“With restaurants facing increased obstacles and changes amid the COVID-19 pandemic, we knew it was vital that we uncover strategic insights into how off-premise and catering channels have been impacted,” explains Melissa Wilson, principal at Technomic. “Amid the volatility, we are discovering new innovations and opportunities for our foodservice partners to assist them at each stage in the recovery process.”

The Self-Service Outlook Multi Client Study assesses operator risks with self-service operations, shifts in consumer attitudes and behaviors, and short- and long-term regulations by state for the reopening of various segments.

“With an increased focus on foodservice safety measures, we launched a study to better understand the vulnerability facing self-service operations,” explains David Henkes, senior Principal at Technomic. “Study results will assist partners in proactively and tactically planning for the future by identifying self-service risks as well as shifting consumer and operator attitudes.”

Findings from the studies include:

  • 41% of operators surveyed added curbside pickup in response to COVID-19
  • 51% of operators who offer delivery report an increase in the percentage of catering orders delivered by third-party services
  • 70% of consumers surveyed agreed that self-service areas require more frequent cleaning than employee-operated areas

Learn more:

Contact: Patrick Noone, (312) 506-3852,

About Technomic
Technomic, Inc., a Winsight company, was founded as a management consulting firm in 1966. Since then, Technomic’s services have grown to encompass cloud-based B2B research tools, consumer and menu trend tracking, as well as other leading strategic research and analytic capabilities, to prioritize and size business opportunities. Our clients include food manufacturers and distributors, restaurants, retailers and multiple other business verticals aligned with the food industry that are looking to make informed decisions to support their business growth. Visit Technomic at

About Winsight
Winsight LLC is a business-to-business information company serving the restaurant and noncommercial foodservice, convenience and petroleum retailing and grocery industries. Winsight provides research and analytics, branding solutions, face-to-face opportunities, lead generation initiatives, and content marketing services through products including subscription data products, reports, research tools, research programs, fully custom studies, conferences, custom marketing services, meetings, print and digital trade media. To learn more, visit

Winsight LLC is a portfolio company of Pamlico Capital.

Recent Press Releases

December 1, 2021
Drivers of the decline include softness in travel and leisure as well as less traffic for independents
November 17, 2021
What are some of the trends on the horizon in Canada for 2022, from the state of the industry and operations to creative menu restructuring and changes to the restaurant experience? Read on as we forecast the big picture.
October 28, 2021
The TIndex uptick is driven by increased menu prices, Labor Day weekend and the return to classrooms